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Thank you for shopping at All Day All Nights Grocery Store. We strive to provide you with the best products and customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

General Policy

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return eligible items within [insert number of days, for example, 30 days] of receiving your order for a full refund or exchange, subject to the terms and conditions outlined below.

Eligibility for a Return

To be eligible for a return:

  • Items must be in their original condition, unopened and unused.
  • Items must be returned within [insert number of days] from the date of delivery.
  • Proof of purchase (receipt or order confirmation) must be included with the return.

Non-returnable items

Some items are non-returnable, including:

  • Perishable goods (e.g., fresh produce, dairy products, meat)
  • Opened or used items
  • Sale items marked as final sale

Return Process

To initiate a return:

  • Contact us: Contact our customer service team at support@alldayallnights.com or call (123) 456-7890 to request a return authorization.
  • Prepare your return: Pack the items securely in their original packaging. Include a copy of your receipt or order confirmation.
  • Ship the item: Send the return package to the address provided by our customer service team. Please note that you are responsible for return shipping costs unless the item is defective or incorrect.

Refund Process

When we receive your returned items, we will inspect them to make sure they meet our return criteria. If approved, your refund will be processed within [insert number of days, for example, 7-10 business days]. Refunds will be issued to the original payment method used during purchase. Please note that it may take additional time for your bank or credit card provider to process a refund.

Exchanges

If you would like to exchange an item for a different size or product, please follow the return process above and place a new order for the desired item. Your original item must meet our return eligibility criteria to qualify for an exchange.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at support@alldayallnights.com or call (123) 456-7890. We will guide you through the process of returning the damaged item and provide a replacement or full refund when appropriate.

Changes to this Policy

We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns about our refund and return policy, please contact us:

All Day All Nights Grocery Store
Email: support@alldayallnights.com
Phone: (123) 456-7890
Address: [your store address]
City, State, Zip Code

Thank you for choosing All Day All Nights! We appreciate your business and are here to help ensure your satisfaction.

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